Our Mission
The Digital Justice, Equity, Diversity, and Inclusion (JEDI) Consortium is a program led by the MassHire Metro North Workforce Board (MNWB) through its Work to Thrive (WtT) initiative. Its purpose is to fix unfair differences, also known as inequities, in access to technology in the Metro North and Northshore areas of Massachusetts.
The main goal of the Digital JEDI Consortium is to help Black, Indigenous, People of Color (BIPOC), immigrants, and low-income communities get equal opportunities for learning digital skills, using technology, and finding jobs. We believe everyone should have the same access to these tools and opportunities for success.
About the Project
The Digital JEDI Consortium works to support job growth and career development for under-served communities in the Metro North and Northshore areas of Massachusetts. With $4,118,757 in funding from the Massachusetts Broadband Institute (MBI), we are focused on improving digital equity.
Frequently asked questions:
Q: What is a Digital Navigator (DN)?
A Digital Navigator is someone who helps people access and use technology in their daily lives. We have recruited 32 DNs to support our local communities. DNs provide one-on-one support to help individuals with:
- Tech Support
- Access to free or low-cost devices
- Filling out online forms
- Referrals to digital skills classes
- Sharing info about community resources
Q: How are Digital Navigators (DN) trained?
Our Digital Navigators are ready to make a difference and help people succeed in today’s tech-focused world. We train and support the continuous growth of our DN team through:
- IT support and case management training
- Access to Google certification courses
- Career counseling and professional development
- Hands-on experience to help build their careers
Q: How can I get help from a Digital Navigator (DN)?
There are many ways to connect with a Digital Navigator:
- Submit a ticket online
- Give us a call at 1-888-551-2167
- Send us an email at GetHelp@MassDigitalJEDI.org
- Visit us in-person at one of our community locations
Q: What are digital skills classes and how can I attend?
Digital skills classes help people learn how to use technology to improve their careers. These classes go beyond basic computer skills and focus on tools and topics that are useful for jobs. We teach classes at intermediate and advanced levels in the following areas:
- Windows 101/Microsoft Office: How to use programs like Word, Excel, and PowerPoint for work.
- UI/UX Design: How to make websites and apps easy to use and visually appealing.
- Front-End Web Development: How to create websites using coding languages like HTML, CSS, and JavaScript.
- Advanced Excel: enables users to efficiently analyze data, automate tasks, and create professional reports using advanced formulas, pivot tables, and macros.
- Find out if you are qualified for digital skills classes.
Q: How do I get a laptop and/or hotspot from you?
We are giving out 1,500 refurbished Microsoft laptops and 300 hotspots to help people with career development. If you need a laptop or hotspot, check to see if you qualify.
If you are an individual or business who would like to donate gently used devices, check out our partner here.
Q: Who makes up the Digital JEDI consortium?
The success of the Digital JEDI Consortium depends on teamwork between the MassHire Metro North Workforce Board (MNWB), Massachusetts Broadband Institute (MBI), partner organizations, and local governments. Check out all our partners!
Q: Which specific local areas do you work with in Massachusetts?
The Digital JEDI Consortium provides services across the Metro North and Northshore Areas of Massachusetts. Check out this list of specific Metro North and North Shore cities!
Q: How can I stay informed on services and opportunities related to the Digital JEDI Consortium?
We are consistently conducting community-based outreach to inform Metro North/Northshore residents about Digital JEDI Consortium services and opportunities. You can stay in the know by visiting our website.